Best Practices

best_practicesPro EMS is committed to working collaboratively with our partners to deploy industry-leading, evidence-based best practices.

Everything we do furthers our unified goal of providing the best possible patient outcomes through the delivery of clinically sophisticated pre-hospital care.

Clinical sophistication at Pro EMS is achieved through many avenues, including:

  • Simulation Training: Our training partner, Pro EMS Center for MEDICS, provides a state-of-the-art Simulation Lab that allows paramedics and EMTs to use high-fidelity patient manikins to learn the latest medical procedures. Ongoing training and staff development, offered by instructors from Center for MEDICS, ensures that our providers maintain their skills competency, even in high-acuity, low-occurrence situations.
  • Continuous Quality Improvement: Our performance improvement program provides a feedback loop that allows providers to work together with management to review and find ways to implement enhancements to our system.
  • Clinical Innovation: We obtain special waivers from the State of Massachusetts to implement cutting-edge procedures and technology, many of which are later adopted as statewide treatment protocols.

Pro EMS has consistently been recognized by state and national organizations for our commitment to excellence. We were the first ambulance service in Massachusetts to be accredited by the Commission on Accreditation of Ambulance Services (CAAS) for compliance with rigorous national standards, and we are the only ACE-accredited Emergency Dispatch Center in the state.