Non-Emergency Transportation

We service the non-emergency medical transportation needs of our partners at the Cambridge Health Alliance, Mount Auburn and Emerson Hospitals, Harvard University Health Services and MIT Medical. Pro EMS provides non-emergency ALS and BLS ambulance transportation to and from local facilities,  

A transport is considered non-emergency if a patient is moving to or from a health facility, or between health facilities, for medically necessary reasons that are not a direct result of a sudden or unexpected deterioration in the patient’s condition, and which do not require immediate management of life, limb or function-threatening conditions. This includes patients being discharged from the hospital but unable to use conventional means of transportation, or those requiring specialized diagnostic and treatment facilities available only at specific hospitals. 

Pro EMS is committed to providing hassle-free, efficient on-time service for all non-emergency ambulance requests. To arrange non-emergency patient transport please call Dispatch, 24/7 at 617-492-2700.